Shipping FAQUpdated 2 months ago

CAN I SHIP TO AN ADDRESS OTHER THAN MY OWN?
Yes! When prompted for the billing address, fill out the address associated with the credit card used to make your purchase, then fill out shipping information to the address you wish to send your order to.

WHAT SHOULD I DO IF THERE IS A SHIPPING ERROR?
If you notice any discrepancies with your shipping address please contact our customer service team as soon as possible so we can cancel your order and enter a new order with the correct shipping information. We strongly recommend reviewing your shipping details prior to entering your order as well as reviewing your order confirmation email to ensure all information is accurate before your order ships. If you received an incorrect item or size please reach out by email at [email protected] before returning your order.

DO YOU SHIP TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we currently ship to PO Boxes using the free standard shipping or our 5-8 day delivery services as well as Military APO/FPO addresses using the free standard shipping.

CAN MY ORDER BE DELIVERED INTERNATIONALLY?
Yes! We ship internationally, duty rates may apply.

HOW DO I TRACK MY ORDER?
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. This information will update you with the status of your shipment, you can even sign up for email/text alerts by clicking Track My Package in your shipping confirmation email.

MY TRACKING INFORMATION ISN'T UPDATING, WHAT DO I DO?
No problem! Just contact our customer service team at [email protected] and we will provide you with an update on your tracking information.