Please Note: Maggy London does not have a customer service phone number. If you need to contact us please use our customerservice@maggylondon.com email.

<p><br></p><ol id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1.25rem 1.25rem; padding: 0px; list-style-position: outside; line-height: 1.6; color: rgb(0, 0, 0); font-family: &quot;ITC Caslon No 224&quot;, serif; font-size: 18.7px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-weight: 400;"><li id="isPasted" style="font-family: Inter;">Merchandise may be returned within 30 days of delivery for a full refund, minus an $11.95 shipping fee and an additional $5.00 restocking fee for each item beyond the first.<br><br></li><li style="box-sizing: border-box; margin: 0px; padding: 0px; font-size: inherit; font-family: Inter;"><span style="box-sizing: border-box;">All shipping costs are non-refundable.</span><br><br></li><li style="box-sizing: border-box; margin: 0px; padding: 0px; font-size: inherit; font-family: Inter;"><span style="box-sizing: border-box;">Merchandise must be unworn and in its original condition with tags attached. Merchandise brought to a Happy Returns location will be verified by a returnista.&#xA0;</span><br><br></li><li style="box-sizing: border-box; margin: 0px; padding: 0px; font-size: inherit; font-family: Inter;"><span style="box-sizing: border-box;">Merchandise returned beyond 30 days up to 60 days will receive a refund in the form of online store credit whether returned by mail or at a Happy Returns location.&#xA0;</span><br><br></li><li style="box-sizing: border-box; margin: 0px; padding: 0px; font-size: inherit; font-family: Inter;"><span style="box-sizing: border-box;">Maggy London only accepts returns for items purchased from our website.</span><br><br></li><li style="box-sizing: border-box; margin: 0px; padding: 0px; font-size: inherit; font-family: Inter;">We are unable to create prepaid return labels for international orders. International customers returning items are responsible for creating shipping labels.&#xA0;<br><br></li></ol><p style="box-sizing: border-box; margin: 0px 0px 1.25rem; padding: 0px; font-size: 18.7px; line-height: calc(var(--font-body-line-height-scale) * 1.6); text-rendering: optimizelegibility; word-spacing: 0.001em; font-feature-settings: &quot;kern&quot;; font-kerning: normal; color: rgb(0, 0, 0); font-family: &quot;ITC Caslon No 224&quot;, serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 500; line-height: inherit;"><span style="font-family: Inter;">Please Note: Maggy London does not have a customer service phone number. If you need to contact us please use our customerservice@maggylondon.com email.</span></strong></p>

What is your Return Policy?

Please find our returns portal here to start a return/exchange.Enter your order number and zip code.Choose whether you would like a refund, store credit, or an exchange.Choose whether you would like to drop your return off at a Happy Returns location

<div data-block="true" data-editor="5dili" data-offset-key="bm4gm-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="bm4gm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="bm4gm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;">Please find our returns portal&#xA0;</span></span><span style="font-family: Inter; font-size: 18px;"><a href="https://maggylondon.loopreturns.com/#/" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank"><span data-offset-key="bm4gm-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">here</span></span></a></span><span data-offset-key="bm4gm-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;">&#xA0;to start a return/exchange.</span></span></div></div><div data-block="true" data-editor="5dili" data-offset-key="55er4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="55er4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="55er4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="5dili" data-offset-key="aigli-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="aigli-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="aigli-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;">Enter your order number and zip code.</span></span></div></div><div data-block="true" data-editor="5dili" data-offset-key="8tggq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="8tggq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="8tggq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="5dili" data-offset-key="b8c0v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="b8c0v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="b8c0v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;">Choose whether you would like a refund, store credit, or an exchange.</span></span></div></div><div data-block="true" data-editor="5dili" data-offset-key="5rsf8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="5rsf8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="5rsf8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="5dili" data-offset-key="4qe9d-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="4qe9d-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="4qe9d-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;">Choose whether you would like to drop your return off at a&#xA0;</span></span><span style="font-family: Inter; font-size: 18px;"><a href="https://locations.happyreturns.com/" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank"><span data-offset-key="4qe9d-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Happy Returns location&#xA0;</span></span></a></span><span data-offset-key="4qe9d-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;">or send it back to us by mail.</span></span></div></div><div data-block="true" data-editor="5dili" data-offset-key="2fp6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="2fp6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="2fp6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="5dili" data-offset-key="1v6ni-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="1v6ni-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="1v6ni-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter; font-size: 18px;">Submit your return to receive your QR code or USPS return label.</span></span></div></div>

How do I make a return/exchange?

Definitely! If you receive a gift from someone you can return it for a refund in the form of online store credit and purchase something else. Online store credit is only redeemable at Maggy London. Their preference must be advised on the packing slip

Returns and Exchanges

What is your Return Policy?

How do I make a return/exchange?

Return/Exchange FAQ